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Privacy Policy

A legal disclaimer

All content on this website, including product descriptions, images, pricing, and other materials, is provided in good faith. While we strive to ensure that all information is accurate and up to date, IRAAYA by Urja makes no guarantees regarding the completeness, reliability, or accuracy of the information displayed.

Privacy Policy

At IRAAYA by Urja, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

This may include:
 

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through payment gateways)
     

Device Information
 

When you browse our website, we may automatically collect:
 

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website
     

Order Information
 

When you purchase from IRAAYA by Urja, we collect:
 

  • Product details purchased

  • Order history

  • Transaction details

How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or marketing emails (only if you choose to receive them)

  • Prevent fraud and maintain website security

Sharing Your Information

We respect your privacy and do not sell your personal information.

However, we may share your information with trusted third parties for operational purposes such as:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting services

  • Marketing or analytics tools

These third parties only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember user preferences

  • Understand website traffic

  • Improve website functionality

You may disable cookies through your browser settings if you prefer.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we take reasonable precautions, no method of internet transmission is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

You can contact us to exercise these rights.

Children’s Privacy

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

You can contact us to exercise these rights.

Changes to This Privacy Policy

IRAAYA by Urja reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

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